Latest Knowledge Base Articles

Troubleshooting

Resolving Mesh Node Login Issues After Vigor2865 /2866 Upgrade to Version 4.4.3.2

With the latest firmware, a randomly generated password is created for the Wi-Fi Mesh network, making it difficult to log into the access points to make changes. This article gives you the steps to copy and use the generated password to log into the access points.

Click here to read this article.

 

Fixing VigorACS 3 Login Page Loading Issues: A Step-by-Step Troubleshooting Guide

This article shows how to recover access to VigorACS 3 after the login page stops working due to allocated storage space running out on the server.

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System

Monitor your Vigor Router by a Webhook Server

A webhook is a mechanism that allows one system or application to send real-time data to another system or application as soon as an event occurs. It is a way for different applications or services to communicate with each other, typically over the Internet. Vigor Router supports Webhook. With Webhook enabled, Vigor will send information to the Webhook server with the defined interval, including CPU usage, memory usage, used NAT sessions, WAN rate, LAN client numbers, and VPN connections.

This application note shows how to set up Webhook to monitor the router models listed below running the latest firmware,

·         Vigor2927, Vigor2865 firmware version 4.4.5*

·         Vigor2962, Vigor3910 firmware version 4.4.3*

Click here to read this article.

 

Collect Console Logs through Telnet

This application note shows how to use Telnet to collect the console logs with "sys con2tel enable" command. This can be used when the router has an unexpected reboot or crash and console logs are required for troubleshooting.

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Latest Firmware

Vigor167 V5.2.4

Improvements

·              -   Improve the 35b synchronization speed on certain DSL line

·               -  Support PPPoE username/password with the special character "+"

·               -  Fixed: The router stopping to work after running for some days

·               -  Fixed: failure to login from LAN via hostname if WAN login was disabled for the admin account

Click here to download the firmware.

Vigor2927 / 2927 LTE V4.4.5

New Features

·               -  Support PPPoE WAN MTU auto negotiation

·               -  Support NAT Open Port to VPN interface

·               -  Support a new option – Discord on CSM>>APP Enforcement Profile

·               -  Support WAN interface selections on VPN and Remote Access>> VPN Matcher Setup

Improvements

·               -  Improve Web GUI Security (CVE-2024-23721).

·               -  Fixed: WCF URL Reputation Query Timeout due to longer domains (over 64 bytes).

·               -  Fixed: WCF/DNSF not working when the domain name length was over 63 signs.

·              -   Add a new Service Provider - SMSala

·               -  Support to display more information via Webhook

·              -  Improve Management/SNMP WUI not to require router reboot

·               -  Fixed: Hotspot Web Portal loop

·              -   Fixed: Failure to open MyVigor page via Product Registration

·               -  Fixed: Route policy not working if WAN IP Alias was enabled

·               -  Fixed: Failure to receive incoming calls via the Vodafone SIP server

·               -  Fixed: Failure to build the OpenVPN connection by dialling up the OpenVPN account sometimes

Click here to download the firmware.

 

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